Delivery Information
Can Self-Pickup or Delivery
All pickup/delivery arrangement can be selected at checkout process and with delivery fee displayed as selected.
Pickup Locations
North Point MTR (inside gate) or
North Point Kam Ping Street 36 (parking Avi)
North Point Kam Ping Street 36 (parking Avi)
- Mon-Sat 10:00-19:00
- Sun 10:00-15:00
- Other time, by appointment
Order confirmed with CS can pickup any time as above。Call 5506 5835, in 5-8 mintues before arrival, it avoid waiting time.
Tseung Kwan O Choi Ming Court (parking avi.)
(Pickup point for non-inflated products)
(Pickup point for non-inflated products)
- Mon-Fri 19:00-21:00
- Sat-Sun 10:00-21:00
- Other time, by appointment
Order confirmed with CS can pickup any time as above。Call 5506 5835, in 5-8 minutes before arrival, it avoid waiting time
Delivery Methods
Helium Tank - Deliver to Door
- +$50/tank, arrive in 1-2 working days
- Can not specify date or time of arrival
- Deliver to hotel, building front desk & party room, is OK
- Balloon (not inflated)、soft toys, can be delivered with helium tank, no extra delivery fee
Deliver by Van (inflated balloon & all products suitable)
- Fee refer to GoGoX，pickup from Van。If need to send upstairs, driver will charge extra fee.
- Can deliver at same-day or specify delivery Date & Time period, please reserve 1 hour to receive goods
- Select DISTRICT when checkout, Van fee will be show
Free SF Express (suitable for balloon、soft toys)
- Exceed $300, free shipping (not suitable for helium tank & inflated balloon)
- Not exceed $300, fee $30
- same-day or next day arrange delivery
Product Delivery Method
| Delivery methods | Helium Tank | Balloon (inflated) |
Balloon (not inflated) / soft toys |
|---|---|---|---|
| Pickup - North Point MTR | |||
| Pickup - North Point Kam Ping St | |||
| Pickup - Tseung Kwan O | |||
| SF Express | |||
| Deliver to Door (arrive in 1-2 working days) | |||
| Deliver by Van | |||
| Inflated balloons are fragile, no return after receiving the goods. If the balloon is damaged during delivery, please contact CS immediately, we shall refund the amount for the damaged balloon. If you need to replace the damaged balloon, you need to pay an additional shipping fee. | |||
| The product price does not include shipping costs, and the corresponding shipping costs will be displayed when you choose a different shipping method at checkout. | |||
| Pickup balloons, soft toys and red wine, and red wine at TKO, please place an order one day in advance. | |||
| ：Suitable method | |||
| ：Not suitable method | |||